Privacy Policy
Last updated: June 2026
SCV Pet Services ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website and Services, how we use it, and the choices you have. By using our website or booking our Services, you agree to this Policy.
1. Information We Collect
- Information you give us: your name, phone number, email address, mailing address, and details about your dog that you provide when you contact us or book a Service.
- Automatically collected information: basic technical data such as your browser type and pages visited, which may be gathered by standard web analytics if enabled.
2. How We Use Your Information
- To respond to inquiries and provide quotes.
- To schedule, deliver, and manage the Services you request.
- To contact you about your booking or your dog's care, including emergencies.
- To improve our website and Services.
3. How We Share Information
We do not sell your personal information. We share it only as needed to provide Services — for example, with a veterinarian in an emergency — or when required by law. Form submissions from this website are delivered to our team inboxes through a third-party form-delivery provider for the sole purpose of contacting you.
4. Data Retention
We keep your information only as long as necessary to provide Services and meet legal or business requirements, after which we securely delete or anonymize it.
5. Security
We take reasonable measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Choices
You may request to review, update, or delete the personal information we hold about you by contacting us. You may also opt out of promotional messages at any time; we will still send messages necessary to fulfill a booking.
7. Children's Privacy
Our Services are intended for adults. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Policy from time to time. The version posted on this page is current, and your continued use of our website or Services constitutes acceptance of any changes.
9. Contact Us
Questions about your privacy? Reach us at support@scvpetservices.com, by phone or text at 818-266-2667, or by mail at 7925 Ellenbogen St, Sunland, CA 91040.